Process mapping
Identify the trigger, responsible team, required inputs and expected result.
BAZECITY · WORKFLOW AUTOMATION
Move work between your systems with clear rules.
Reduce repeated data entry and manual handoffs with carefully scoped automation. We start with the process your team follows, then define the supported connections, approvals and recovery steps.
THE RIGHT FOUNDATION
Automate a clear process, with control over exceptions.
A reliable workflow needs a trigger, a decision and a clear outcome. We review the process first, then design the connection, permissions and recovery steps around your operations.
START WITH THE OUTCOME
Explain the task, systems involved, frequency, sample inputs and what should happen when something fails.
WHAT WE CAN BUILD
A considered scope. Useful capabilities.
The proposal defines which of these capabilities are included in your project.
API connections
Connect supported services using appropriate authentication and access scopes.
Event-driven tasks
Act on approved events or schedules rather than repeating manual data entry.
Business rules
Define checks, approvals and conditions before an action proceeds.
Exception handling
Plan retries, duplicate prevention and a clear path for human review.
Operational visibility
Document logs, notifications and the people responsible for follow-up.
A CLEAR HANDOVER
Know what the project is delivering.
Deliverables and acceptance criteria are agreed in writing before implementation.
- A workflow and data-flow map
- Agreed triggers, rules and actions
- Integration configuration and documentation
- Failure and recovery scenarios
- A practical operations handover
FROM BRIEF TO DELIVERY
A practical route to the next release.
Review the requirement, agree the scope and test the work against the outcome.
Discover
Review the current setup, users, dependencies and practical constraints.
Build & review
Implement the agreed work with useful review points and recorded decisions.
Validate & hand over
Check the main journeys and document the delivered configuration and responsibilities.
SERVICE QUESTIONS
A few details before we begin.
Use these answers as a starting point, then bring your project-specific requirements into the brief.
Can every task be automated?
No. Some tasks require judgement or depend on systems without suitable interfaces. We assess feasibility and keep human approval where it is needed.
Can automation prevent duplicate actions?
Duplicate detection and idempotency can be designed where the systems support them. The exact approach depends on the APIs and business process.
Do we need to share account passwords?
We aim to use supported API credentials or delegated access with appropriate permissions. Access arrangements are agreed for the specific systems involved.
LET’S MAKE IT SPECIFIC
Tell us what needs to work better.
A clear starting point is enough: your current setup, the task you want to improve and the outcome you need.
BAZECITY NIGERIA
Plan around the way your team works.
Describe the real handoff
Show a typical request, the systems involved and the point where your team repeats work. Define when the automation should run, which records it may change and who approves an exception. For schedules, specify the intended local business time so recurring tasks do not depend on an assumed server timezone.
Design for a task that cannot complete
A supported API can still return an error or become temporarily unavailable. Agree how the workflow records failures, avoids duplicate actions and alerts the right person. Keep sensitive credentials out of the initial brief and use the access process agreed for the project.