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Support & Security

Add verification to the right point in support.

For a Nigerian hosting or software support team, define when identity needs to be checked and how staff will use the result. Review the supported verification module and its setup instructions; a support PIN complements the wider account-security process.

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Support verification tools

Explore account-assistance verification tools and review how a support PIN fits your existing staff and customer workflow.

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Billing & Hosting Modules

Bazecity Client PIN Manager

1 installation · 7-day trial
₦0.00NGN7-day trial
Activations
1 activation
Usage
Through license term
Updates
License term
Support
License term
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Product details

Bazecity Client PIN Manager

Verify support requests with secure account PINs, a dedicated staff workspace and configurable customer branding. Includes signed updates from your billing platform dashboard.

About this product

Support verification for your hosting business

Give customers a clear way to generate, verify, email and replace an account support PIN. Staff can find the matching customer, verify a supplied PIN or reset and email a replacement without asking for the customer's account password.

A focused staff workspace
Use the dedicated authenticated staff verification page or the main billing platform addon. Select module leads by staff ID, rename or hide the header shortcut and retain the native billing platform administrator-role access rules. Full Administrators control license credentials, lead access and signed installations.

Your brand for customers
Set your company name, customer page title, HTTPS logo and accent colour. Customer screens adapt to mobile and desktop, while official Bazecity staff branding stays protected by the signed package inventory.

PIN protection and audit history
PINs are password-hashed and use keyed lookup indexes. Incorrect attempts trigger account locks; authenticated forms use CSRF protection and one-use reset tokens. Staff and customer PIN actions show inline results through AJAX. PINs are an additional support-verification aid: continue using additional checks for sensitive account or billing changes.

License status and signed upgrades
See verified license status, expiry when provided and installation limits. Approaching-expiry notices are configurable. Check and install publisher-signed compatible updates from the module's Updates tab, with private backups and recovery support. Existing activation credentials, branding and PIN records remain in billing platform storage.

Choose the installation allowance and term that fit your organisation
Existing plans include a seven-day trial and paid monthly, quarterly, six-month, annual and two-year terms for 1, 5 or 25 installations. The selected configuration shows its exact price and included rights before checkout. Prices, manual currency overrides and add-ons are managed in the catalogue.

Requirements
A compatible billing platform installation with 64-bit PHP 8.1 or newer, Sodium, cURL, mbstring, ZIP, MySQL or MariaDB and the billing platform cron. Dashboard installation of signed updates additionally requires Linux, Python 3.6 or newer, a compatible PHP CLI and private writable account storage. Review the included README and test your exact billing platform release and theme before deployment.

Your final total and license terms are confirmed in the Bazecity app before payment.

Need help choosing? Ask about product requirements before ordering. Your final total and license terms are confirmed in the Bazecity app.

Check the fit before you choose.

Tell our team about your platform, the product you are considering and any requirement you need to confirm.

Product guidanceProduct support

BAZECITY NIGERIA

A clearer buying decision for your Nigerian business.

Check the task against the supported environment

List the task you want support verification tools to handle, the platform version and the people responsible for operating it. Include the devices your Nigerian team and customers use. Compare those requirements with the current product documentation and ask about any essential behavior that is not explicitly listed.

Choose the license before confirming the order

Select the billing period and activation allowance separately. Match the allowance to the installations you intend to operate, then review update and support terms for that exact option. NGN values must come from the current app catalogue; the order summary in the shared store confirms the final amount and any applicable charges before payment.

Have a specific requirement? Discuss it with Bazecity Nigeria before choosing a product or project scope.